Explore How We Handle Your Data
We only collect what we need to run your account and answer privacy requests. That usually includes your name, email, phone number, login history, device type, browser data, and the messages you send through WhatsApp, email, or live chat. If you ask us to trace a
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deposit or wallet issue, we may use a DANA, OVO, GoPay, or QRIS reference number to locate the case, then keep the ticket only for the period needed to close it. We do not sell personal data. Access is limited to staff who need it for
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account checks, fraud detection, service replies, and legal duties. When a request falls outside local law, we will tell you what we can and cannot do. If you send the request from your registered contact, we can move faster.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.